Boardwalk Vapes Destin Online Store - Return Policy

**Boardwalk Vapes Destin Online Store - Return Policy**

Thank you for shopping at Boardwalk Vapes Destin! We want to ensure your satisfaction with every purchase, and we have established the following return policy to provide you with a hassle-free experience.

**Returns on Devices:**
We understand that sometimes a product may not meet your expectations or may have issues. For this reason, we gladly accept returns on devices within 30 days of the purchase date. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.

**Exclusions:**
Returns will not be accepted for devices that have been tampered with, used, or show signs of damage beyond normal wear and tear. Please ensure that the product is returned in its original condition with all included accessories and packaging. If you have a defective product, i.e. (dry-fire, excessive leakage, or manufacturing defect), we will accept returns within 24hrs of purchase. Returns are only accepted in store.

**Return Process:**
To initiate a return, please contact our customer service team at boardwalkvapesdestin@gmail.com within 30 days of receiving your order. Provide your order number, a brief description of the issue, and any relevant photos if applicable. Our team will guide you through the return process.

**Refund or Exchange:**
Once your return is received and inspected, we will notify you of the approval or rejection of your refund or exchange. If approved, a refund will be processed to the original payment method or an exchange will be arranged based on your preference.

**Return Shipping:**
Customers are responsible for the cost of return shipping unless the return is due to an error on our part. We recommend using a trackable shipping service to ensure that your return is received, or bring it in store located at 981 U.S. 98, unit 2, Destin, FL 32541.

**Damaged or Defective Items:**
If you receive a damaged or defective item, please contact us immediately at boardwalkvapesdestin@gmail.com​ with your order number and photos of the damaged or defective product. We will work with you to resolve the issue promptly.

**Contact Information:**
For any questions or concerns regarding our return policy, please contact our customer service team at boardwalkvapesdestin@gmail.com​.

Thank you for choosing Boardwalk Vapes Destin. We appreciate your business and strive to provide you with the best vaping experience possible!